Timeline Stories – JAMAL NAJEM – C-Suite Executive | Digital Transformation Leader | Strategic Advisor https://jamalnajem.com C-Suite Executive | Digital Transformation Leader | Strategic Advisor Sat, 19 Jul 2025 20:36:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://jamalnajem.com/wp-content/uploads/2025/07/cropped-Favicon-1-32x32.png Timeline Stories – JAMAL NAJEM – C-Suite Executive | Digital Transformation Leader | Strategic Advisor https://jamalnajem.com 32 32 TELUS – Ottawa/Montreal — Director, PMO & Acting VP Health (2007–2011) https://jamalnajem.com/timeline/telus-ottawa-montreal-director-pmo-acting-vp-health-2007-2011/ Mon, 14 Jul 2025 13:59:39 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=447 Grew revenue, headcount, and project margins; closed $31M in deals.

]]> Amdocs – Global — Regional VP, Hosted Managed Services (2010–2012) https://jamalnajem.com/timeline/amdocs-global-regional-vp-hosted-managed-services-2010-2012/ Mon, 14 Jul 2025 13:56:04 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=445 Built strategic alliances, led telecom and healthcare growth.

]]> T-Mobile via Ericsson – Seattle, WA — Senior Director Business Process (2013–2014) https://jamalnajem.com/timeline/t-mobile-via-ericsson-seattle-wa-senior-director-business-process-2013-2014/ Mon, 14 Jul 2025 13:32:16 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=439 Delivered 600+ process redesigns using the eTOM framework.

]]> COGECO via CGI – Montreal/Burlington — Senior Program Director, Transformation (2014–2017) https://jamalnajem.com/timeline/cogeco-via-cgi-montreal-burlington-senior-program-director-transformation-2014-2017/ Mon, 14 Jul 2025 13:05:07 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=431 Managed $70M budget, modernized platforms for competitive edge.

]]> Altice USA – New York, NY — Senior Program Director, Digital Transformation (2018–2020) https://jamalnajem.com/timeline/altice-usa-new-york-ny-senior-program-director-digital-transformation-2018-2020/ Sun, 13 Jul 2025 15:32:48 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=395 Delivered largest B2B/B2C integration and launched MVNO mobile service.

]]> Telesat – Ottawa, ON — Director Systems Operations & B/OSS – Lightspeed (2020–Present) https://jamalnajem.com/timeline/telesat-ottawa-on-director-systems-operations-b-oss-lightspeed-2020-present/ Sun, 13 Jul 2025 15:30:15 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=393 Built operations org from 3 to 47 FTE; led cloud/data/DevOps initiatives.

]]> Zafin – Ottawa, ON — SVP Customer Experience & Digital Transformation (2021–2022) https://jamalnajem.com/timeline/zafin-ottawa-on-svp-customer-experience-digital-transformation-2021-2022/ Sun, 13 Jul 2025 14:30:12 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=390
  • Oversaw 130 consultants across 5 global regions.
  • Compressed onboarding timelines by 45%; P&L margin 40–60%.
    • ]]>         du – Dubai, UAE — Chief Transformation Officer, Ignite Program (2022–Present) https://jamalnajem.com/timeline/du-dubai-uae-chief-transformation-officer-ignite-program-2022-present/ Sun, 13 Jul 2025 14:27:26 +0000 https://jamalnajem.com/?post_type=cool_timeline&p=388
  • Lead $1B digital transformation with a team of 300+, reporting to CEO and board.
  • Spearhead multi-disciplinary programs including UI/UX, architecture, and in-house development.
  • Manage 20+ partners (Accenture, Netcracker, TCS) and strategic budgets (CapEx/OpEx).
    • ]]>